We only collect information that is reasonably necessary for our business and the services we provide.

Depending on how you interact with Salsacreed, this may include:

Contact and identification information

• name;

• email address;

• telephone or WhatsApp number;

• country, town or general location where reasonably necessary for organising our services.

Registration and class information

When you register for or participate in a Salsacreed class, course, workshop or event, we may collect:

• the class, course or event you have selected;

• dance style and/or level;

• booking and attendance information;

• relevant communications and enquiries;

• information needed to administer your participation.

Payment information

When you make a purchase, we may process information relating to the transaction, including:

• the product or service purchased;

• amount paid;

• date of payment;

• payment status;

• transaction or payment reference.

Payments may be processed by third-party payment providers such as Stripe.

Salsacreed does not normally receive or store your complete payment-card details.

Marketing preferences

Where you choose to receive communications from us, we may record:

• your email address;

• your telephone/WhatsApp number;

• your communication preferences;

• your marketing consent or preference;

• information needed to record or honor an unsubscribe or opt-out request.

Communications

We may retain communications you send to us, including enquiries and customer-service messages, where reasonably necessary to provide our services, administer our business, resolve disputes, establish or defend legal claims, or comply with legal obligations.

We may collect personal data:

• when you complete a registration or order form;

• when you purchase a Salsacreed service;

• when you subscribe to or request communications from us;

• when you contact us by email, WhatsApp, telephone or social media;

• when you attend a Salsacreed class or event;

• through our website, landing pages and online forms;

• through payment providers in connection with a transaction; or

• where another person lawfully provides information on your behalf, such as a parent or organiser.

We may also receive information automatically through cookies and similar technologies when you use our website or online services. See our Cookie Policy for further information.

We process personal data for the following purposes.

Providing and administering our services

We use your information to:

• process registrations and bookings;

• administer classes, courses, workshops and events;

• communicate information relating to your booking;

• manage attendance;

• respond to enquiries;

• provide customer support;

• administer payments and refunds where applicable.

Legal basis: performance of a contract or taking steps at your request before entering into a contract.

Processing payments and maintaining business records

We use relevant information to:

• process and confirm payments;

• administer refunds where applicable;

• maintain accounting and transaction records;

• comply with tax and other legal requirements.

Legal basis: performance of a contract and/or compliance with a legal obligation.

Communicating important information

We may contact you about matters relating to a service you have purchased or requested, including:

• booking confirmations;

• changes to classes or events;

• cancellations or rescheduling;

• practical information;

• administrative matters;

• customer-service issues.

Legal basis: performance of a contract, legitimate interests and/or compliance with a legal obligation, depending on the circumstances.

Marketing

Where you have requested or consented to receive marketing communications, we may contact you about:

• Salsacreed classes;

• courses;

• workshops;

• parties and events;

• new services;

• offers and promotions.

Where consent is required, we will obtain it separately from this Privacy Policy.

You can withdraw your marketing consent or opt out of marketing communications at any time using the unsubscribe/opt-out method provided or by contacting us.

We may also rely on the applicable existing-customer exception for electronic marketing where permitted by law, including where the relevant conditions under applicable Spanish or Gibraltar legislation are satisfied.

Legal basis: consent and/or legitimate interests where legally permitted.

If you provide your telephone number and choose to receive communications through WhatsApp, we may use it to send relevant Salsacreed communications.

Depending on the option you select, these communications may include:

• class information;

• booking-related information;

• event information;

• reminders;

• news and promotions.

You can change your communication preference or opt out at any time.

WhatsApp is operated by a third party and may process your information according to its own terms and privacy policy.

Salsacreed does not control how WhatsApp processes information on its own systems.

Salsacreed classes, workshops and events may sometimes be photographed or video recorded.

Photographs and recordings may be used for purposes including:

• Salsacreed social-media content;

• website content;

• advertising;

• promotional materials;

• showing Salsacreed classes and events to prospective customers.

We will provide appropriate information about photography and video at the relevant time and will respect applicable rights and objections.

If you do not wish to appear in Salsacreed promotional photographs or recordings, you can notify us using the method provided in our communications or by contacting us directly.

We will take reasonable steps to avoid using identifiable images of people who have notified us that they object to promotional use.

Where we specifically select, feature or pose an identifiable individual for promotional material, we will take additional care to ensure that the relevant processing has an appropriate legal basis and complies with applicable image-rights and data-protection requirements.

For children and young people, we will take particular care and obtain any parental or guardian consent required by applicable law.

Depending on the circumstances, we process personal data using one or more of the following legal bases:

Contract

Where processing is necessary to provide a service you have booked or requested, or to take steps before entering into a contract.

Legal obligation

Where we are required to process or retain information by law, including applicable tax, accounting or regulatory requirements.

Legitimate interests

Where processing is reasonably necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

Examples may include administering our business, maintaining security, preventing misuse, communicating with customers, protecting our legal rights and certain forms of marketing or promotional activity where permitted by law.

Consent

Where we specifically ask for your consent and consent is the appropriate legal basis.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing carried out lawfully before withdrawal.

Salsacreed uses selected third-party providers to operate our business.

Depending on the service you use, these may include:

Systeme.io

We use Systeme.io for elements of our online registration, forms, landing pages, customer-management and email-marketing systems.

Systeme.io services are provided by ITACWT Limited.

Systeme.io may process personal information submitted through Salsacreed's forms and systems on our behalf and according to the services we configure.

Stripe

We may use Stripe to process online payments.

Stripe processes payment information according to its own privacy and security arrangements.

Salsacreed does not normally receive or store your complete payment-card details.

Zoho Mail

We may use Zoho Mail for business email and related business services.

WhatsApp

We may use WhatsApp to communicate with customers and participants who have chosen or otherwise lawfully use this communication channel.

Other service providers

We may use other providers from time to time for website hosting, IT services, accounting, communications, analytics, advertising, administration or similar business functions.

Where such providers process personal data on our behalf, we will take reasonable steps to ensure that appropriate contractual and security safeguards are in place.

We do not sell your personal data.